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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of B “Babb's” R.

B “Babb's” R.

April 12, 2025

5  out of  5
rating by B “Babb's” R.
"As a new comer to State Farm, I admit I was a bit concerned/nervous stepping out of the box, *but once the conversation started I felt the smile * which is (Vital) for any Establishment, I 've been in Public Services, then came a laff* from both ends of the live wire, ok, ok I can do this. My anxiety went away when I was quoted the price for my auto insurance, what a significant $$ difference compared to where I came from, and still maintaining the coverage I had. Seriously, I'm still like *4real?? Then to top-it- off looking at the reviews just visualizing]] the 5* in color ratings all the way across the board without reading any reviews yet,!!! I'm -N- for the long haul, Ty, State Farm!!! Dee, and to all affiliates for letting me ride w/u!!!!"
We responded:
"B”Babb’s” Thank you so much for your review and for the opportunity to help with your insurance. We are so privileged to be able to serve you. "
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Randy Mauldin

April 7, 2025

5  out of  5
rating by Randy Mauldin
"I have had insurance with Erics office for a few years. Recently I had an issue and contacted Eric's office and they gave great service when I had to have my car towed. They did all the work of setting up a tow company. I was very stressed about the situation and they made things so much easier."
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Brittany Watson

April 4, 2025

1  out of  5
rating by Brittany Watson
"They were great until they weren't. I called to ask why my policy increased by $65 per month. She said all rates went up so thats your new rate. By 60%? Thats crazy! I did have a comprehensive claim to fix a bumper last summer (the only claim ive ever had in 15 years of driving) so if this were the cause of the rate change, she could have explained but instead wouldn't give me any explanation. If my claim is the reason for such a big difference in rate, im essentially just paying for the bumper myself!"
We responded:
"Brittany. As car insurance rates fluctuate it can be frustrating for sure. We are truly sorry your premium increased. Claim activity also plays a factor when considering premiums at renewal. "
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Tom Jennings

April 4, 2025

5  out of  5
rating by Tom Jennings
"Eric is the kind of agent you want on your side—friendly, sharp, and always ready to help. He makes insurance feel easy and stress-free!"
We responded:
"Thank you Mr Jennings. Appreciate the review"
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Cathy

October 28, 2024

5  out of  5
rating by Cathy
"Eric and the staff are amazing they are always willing to help I have been there for about 6 months now and they are the best low rates and I love the kindness and the feeling of being welcomed to the state farm family I am so happy I found them thank you so much for all your help and the app makes life easy ❤️❤️❤️❤️❤️.......... I love State Farm. They are amazing. The employees there are awesome. I have worked with Kim and I have worked with janine bell. She helped me get Life Insurance and help me go over and review. All of my things also is going to help me build my credit. Thank you so much for all of your guys' help. You have been a lifesaver for me.💙💜💜❤️"
We responded:
"Cathy, thank you so much for your review and for the opportunity to help you with your renters and car insurance. "
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TJ Collier

October 14, 2024

5  out of  5
rating by TJ Collier
"Janine and Kim were very helpful in getting me a great rate on car and renters insurance. Thank you both"
We responded:
"Thank you for the review and for the opportunity to serve your insurance needs. "
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Mark Schroder

September 14, 2024

5  out of  5
rating by Mark Schroder
"My son went in and met with Kim Vanek and got his very first policy within 15 minutes. She was kind, professional and knowledgeable. Thank you Kim for all your help!"
We responded:
"Mark, thank you so much for your review and for the opportunity to help with car insurance. "
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Connie Starcher

August 22, 2024

5  out of  5
rating by Connie Starcher
"Recently switched over to State Farm and they saved me a bunch of money and gave me more coverage than I had previously! I worked with Dee first and then spoke with Eric afterward just to review everything and make sure I had all the information I needed. Everyone I have spoken to there has been wonderful! They really go above and beyond to make sure they are handling all of your needs. Thank you, Eric and team!"
We responded:
"Thank you for your review Connie. We appreciate it very much. It is a pleasure for us to help save you money and provide better coverage. "
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R F

July 1, 2024

5  out of  5
rating by R F
"Really great! Friendly, supportive agents willing to help a dummy like me figure out what I need in an insurance policy. The rates are highly competitive and Dee is extra special helpful."
We responded:
"Thank you so much for your review and for the opportunity it’s to help with your insurance. "
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Brent Sander

June 19, 2024

5  out of  5
rating by Brent Sander
"I’ve been a customer with Eric for a number of years now and he’s the best agent I’ve ever had. He goes above and beyond on top of being professional. I wouldn’t go with anyone else and I refer him to everyone I know!"
We responded:
"Thank you so much Brent. We really appreciate your review and kind words. "
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Aaron Eads

June 18, 2024

5  out of  5
rating by Aaron Eads
"Personable and always quick to respond. Hometown feeling."
We responded:
"Thank you for the review Aaron."
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Carla Weber

June 17, 2024

5  out of  5
rating by Carla Weber
"I was very happy with my experience at Sate Farm Insurance in Ravenna. Kim was great to work with. She calls you right back and is very helpful in listening to your insurance needs and concerns. We got great insurance at a reasonable rate. If you are looking for insurance I would highly recommend Kim and State Farm in Ravenna."
We responded:
"Carla thank you for your review. We appreciate the opportunity to serve your insurance needs. "
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Bassassin' TV

May 31, 2024

5  out of  5
rating by Bassassin' TV
"Very nice people, with quick and easy service!"
We responded:
"Thank you so much for your review. We really appreciate your kind words and opportunity to help with your insurance. "
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Deborah Shreves

May 29, 2024

5  out of  5
rating by Deborah Shreves
"Worked with Brennan. Stayed in touch with me and kept me up to date on the whole process! Completely satifised! Brennan was awesome"
We responded:
"Thank you so much for your review. We appreciate your business. "
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brittany patterson

May 22, 2024

5  out of  5
rating by brittany patterson
"LOVE Kimberly, she's amazing! She set me up with a plan better than what I had and for way cheaper!!! Thanks so much Kim!!!"
We responded:
"Thank you Brittany. We are so glad we could help you save money on your car insurance. "
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khakushia

April 23, 2024

5  out of  5
rating by khakushia
"Fantastic to deal.with"
We responded:
"Thank you so much for the opportunity to serve you and your families car and renters insurance needs. We are so grateful to have you as one of our customers. "
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Matthew Ferrell

March 20, 2024

5  out of  5
rating by Matthew Ferrell
"Eric and his team are great. You can call them anytime with questions and they will take care of you!"
We responded:
"Thank you Matt. Appreciate your feedback."
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Kathryn Fleck

March 19, 2024

5  out of  5
rating by Kathryn Fleck
"Great, kind staff, and Eric is great to work with!"
We responded:
"Katie, we are so fortunate to be able to serve your families insurance needs with your home and car insurance. Thank you for your business. "
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Diane Buller

March 19, 2024

5  out of  5
rating by Diane Buller
"I can't say enough positive things about Eric and the team at State Farm. Their knowledge and professionalism are top-notch, making every interaction smooth and reassuring. Not only are they efficient at their jobs, but they also have a kind and friendly attitude that makes you feel valued. They truly treat your situation as their utmost priority. What sets this agency apart is their dedication to the community. The owner goes above and beyond to give back, which speaks volumes about character."
We responded:
"Diane, thank you so much for your review. I truly appreciate you and what you do to give back to our community as well. I appreciate you very much!"
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Veronica Hausch

March 18, 2024

5  out of  5
rating by Veronica Hausch
"We have purchased all insurance with Eric in Ravenna. They have always been responsive and also sponsored our sons baseball teams. They have always been a big supporter of the community kids sports. We love them!"
We responded:
"Veronica, we love being able to help the kids in the community. It is very important to us. Thank you for your review and for the opportunity out to help insure your car, home, and camper along with life insurance. "
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Laura Nethken

March 14, 2024

5  out of  5
rating by Laura Nethken
"Love this place! Everyone is so friendly and we got great deals on our insurance rates!"
We responded:
"Laura, we love you too. Thank you for the kind words!!"
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Kellsters oh yea

March 14, 2024

5  out of  5
rating by Kellsters oh yea
"I feel incredibly lucky that I found Kim! Or, I should say she found me. When I was trying to find a quote, she got right back to me and set me up. My Previous insurance was absolutely astronomical after my husband and daughter both had accidents in the same year and I couldn’t find anything that was really truly affordable until I found State Farm! Kim not only help me save More than half of than what I was paying, but she also got me renters insurance and still kept me under half of what I was paying before. Plus the coverages so much better! I am so grateful for Kim. She walked me through every step of the process and took a great care of me. She understood what I needed and then help me find something even better! I highly recommend talking to Kim and letting her help you get the best insurance at the best price."
We responded:
"Kelly, thank you so much for your review and for your kind words. Kimmy is so grateful to be able to help with your insurance as am I. "
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Brad Hager

March 14, 2024

5  out of  5
rating by Brad Hager
"Eric Schlaubach’s State Farm agency is phenomenal! Eric & Kimmie have helped me over the years and have always been helpful. Can’t recommend them enough for an insurance agency."
We responded:
"Brad thank you so much for your review. "
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kent huffman

March 13, 2024

5  out of  5
rating by kent huffman
"Always always very pleasant and helpful when ever I call or come in .. Kim was so helpful today it was a pleasure as always"
We responded:
"Thank you for your review and for the opportunity to serve your insurance "
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Laszlo May

March 13, 2024

5  out of  5
rating by Laszlo May
"Very happy with my experience with Eric Schlaubach State Farm Insurance Agency over the years. Eric Schlaubach has been extremely professional and knowledgeable. All my questions and concerns were answered and I look forward to having this agency handle all my insurance needs in the future. Highly recommend this agency."
We responded:
"Laszlo, thank you so much for your review and for the opportunity to help manage the risks of everyday life. "